Customer Reviews for WooCommerce free WordPress plugin
Description
Customer Reviews for WooCommerce free WordPress plugin
Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Encourage your customers leave product reviews and increase conversion of your store. This WooCommerce review plugin enables you to set up automatic review reminders for customers who recently purchased a product from your store. Reminder emails are sent to your customers inviting them to review the recent product(s) they purchased.
The plugin works as an interface to an external service for verification of customer reviews. The service called CusRev (Customer Reviews) facilitates collection of reviews from customers (including people who never bother to write reviews) and increases impact of reviews on purchasing decisions by verifying their authenticity. Information about terms, privacy, and data protection policies of CusRev is provided on Cusrev website.
Features
Major features of the plugin include:
Review reminder
Aggregated review form
Enhanced customer reviews
Review for discount
Trust badges
Integration with Google Shopping
Import reviews
Review Reminder
Receive more authentic reviews from your real customers by sending automated invitations to submit a review. You will receive feedback from customers who never bother to answer surveys or submit reviews.
Increase sales with social proof
Receive reviews for several products at once by asking customers to answer a one-page review form
Get great unique SEO content for your shop written by your customers
Accept user-generated content (UGC) such as photos and videos uploaded by your customers along with reviews
Send automated email invitations asking customers who recently purchased for a review
Send email invitations manually for selected orders
Personalize emails for each customer with built-in variables
Restrict emails to particular categories of products
Restrict emails to customers with particular user roles
Works out of the box by using a responsive email template with custom colors
Unsubscribe option
Built-in testing tool to make sure that emails look beautifully before sending them
Reminders in different languages via an integration with “qTranslate X” and “WPML” plugins
Supports custom WooCommerce order statuses
Aggregated Review Form
Let your customers review all the products from their orders on a single page.
Automatically generate review forms for each WooCommerce order
A single review form includes questions about all products in the order, so a customer will review several products at once
After submission of the review form, the plugin will transfer reviews to pages of individual products and save them in the standard WooCommerce format
Review forms are stored as static HTML files to ensure the fastest page load speed
Review forms are optimized for different screen sizes (including mobile)
Review forms include pictures of products
Review forms support upload of photos and videos
Review forms support general shop reviews (not specific to a particular product)
Manual approval of reviews submitted via aggregated review forms
Reply to reviews left by your customers
Enhanced Customer Reviews
Enhance the standard WooCommerce reviews with additional features.
Enable customers to attach pictures to reviews
Enhance rich snippets and structured data for reviews with pictures (requires WooCommerce 3.0 or newer)
Prevent SPAM by enabling reCAPTCHA for reviews
Show reviews summary bar on product pages
Filter reviews by rating
Enable visitors to vote on reviews left by your customers
Lazy load of reviews
Sort reviews by date or votes
Review tagging
Built-in [cusrev_all_reviews] shortcode to display a list of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Built-in [cusrev_reviews_grid] shortcode to display a grid of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Built-in [cusrev_reviews_slider] shortcode to display a responsive reviews slider on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Review for Discount
Stimulate your customers to leave reviews and increase their lifetime value by offering discount codes. Send coupons to customers who reviewed their purchases to keep them engaged with your shop. It will help to increase repeat purchases and up-sells.
Automatically generate new coupons for customers who review their purchases
Automatically send emails with newly generated coupon or an existing coupon upon submission of a review
Personalize emails with coupons for each customer using built-in variables
Fine-tune properties of coupons according to your sales strategy
Works out of the box by using a responsive email template with custom colors
Built-in testing tool to make sure that emails look beautifully before sending them
Emails with coupons in different languages via an integration with “qTranslate X”, “Polylang”, and “WPML” plugins
Trust Badges
Increase your store’s conversion rate by placing a “trust badge” on the home, checkout or any other page(s). Let customers feel more confident about shopping on your site by featuring a trust badge that shows a summary of verified customer reviews.
Structured Data Markup
Enhance the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand).
Integration with Google Shopping
Generate an XML feed with products for Google Shopping.
Generate an XML feed with product reviews for Google Shopping and show star ratings in Google Shopping search results.
Import and Export Reviews
Add product reviews from external websites to your shop using WooCommerce import reviews feature. This feature will automatically create reviews in WooCommerce based on a CSV file.
Export reviews into a CSV file.
How does it work?
The recommended way of using the plugin is as follows:
A customer makes a purchase from your online store.
You process their order and set status of the order as “Completed” (or other paid order status configured in the settings).
After a certain delay (configured in the settings), the customer will receive an email with an invitation to leave a review.
The customer writes reviews about products using a simple form hosted on an independent third-party domain (to remove suspicion that you could have created positive reviews yourself).
The reviews are transferred from the form to WooCommerce, saved to the database in the standard WooCommerce format, and published.
The customer (optionally) receives an email containing a discount coupon for future purchases in your store.
Easy to Get Started
Simply follow Getting Started Tutorial on our official support portal or watch the video tutorial created by one of our partners.
Supported Languages
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
German (Formal)
Greek
Hebrew
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Macedonian
Norwegian
Persian
Polish
Portuguese
Portuguese (Brazil)
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
You can contribute a translation to your language from the settings page of this plugin
Prerequisites
To use this plugin, you should first do the following:
Install and configure WooCommerce
Enable customer reviews for product pages (they are enabled by default for new installations)
Pro Version
CusRev service has two plans: Free and Pro. The professional plan offers additional features and dedicated support by email. You can purchase a license for the Pro plan here: official CusRev website.