Lively Chat via SMS free WordPress plugin
Description
Lively Chat via SMS free WordPress plugin
Chat with your visitors via SMS – directly from your phone.
Use canned messages to eliminate duplicating responses.
Set triggers for specific circumstances.
“Offline Mode” works as a lead-capturing machine while you sleep. You can even customize your thank you message (maybe offer a freebie for signing up).
Great customer service.
Feature Suggestions
Here’s some scheduled features to be added:
SMS alert when new contact registers
Phone field
https://wordpress.org/support/topic/issue-about-name-and-email-box?replies=2#post-5683726
DB bloat
change subscriber name and email
sound in chrome
initial chat notice go to multiple email addresses
I resolved this by changing port to ssl. Thanks.
Initial message from agent.
Mark agents as busy
Constant bell in the admin
Detect which agents are online automatically
Don’t require email address before starting a conversation.
Button for visitors to “Introduce Yourself”
Automatic first message from agent
Have a peek at audio files playing for new messages, new visitors, etc. (esp cross-browser)
alert to repeat (say once every 10-20 seconds) until a reply is sent
Store Offline Mode form submissions